This company is great! The lady who answered the phone was very nice and responsive.Honest and forthcoming is what I have to say. I had another company come out and told me my ac needed to be replace and that it wasn’t repairable but the technician who came out from Air Assist gave my hope and options. I had never had an maintenance agreement because I thought the companies were trying to up sale me but Dwight explained the importance of have an agreement and he repaired my ac all for under $500.